Cookies & Tracking

What we use

Strictly-necessary. A session cookie keeps you logged in when you sign into a Voxaris customer dashboard. No way to disable this and still use the dashboard.

Analytics. Voxaris uses Google Analytics (GA4) to understand aggregate site traffic. GA4 sets first-party _ga cookies. We do not enable Google Signals, Demographics, or Interest reporting — the analytics data we receive is non-identifying aggregate counts.

Chat widget. When the support / lead chat widget is loaded, our CRM provider GoHighLevel (LeadConnector) sets functional cookies — including __lc_cid, __lc_cst, and related messenger* / __support_chat* entries — that keep your chat session, conversation history, and widget state working across page views. These are used only to operate the chat; they are not used for advertising.

No advertising cookies. We do not run remarketing pixels (Meta, TikTok, LinkedIn), display-ads tracking, or cross-site behavioral profiling.

Your choices

• Decline analytics: most browsers let you block third-party scripts or specific origins (googletagmanager.com, google-analytics.com). Voxaris will continue to function.
• Do Not Track: we honor Sec-GPC: 1 and the legacy DNT header — when either is set, GA4 is not loaded.
• Cookie wipe: clear cookies for the relevant Voxaris domain in your browser's privacy settings.

Subprocessors

See our Security page for the full list of subprocessors that may set their own cookies on Voxaris surfaces.

Contact

Questions about cookies or tracking: admin@voxaris.io.